patient information
Getting the right advice to help with your spine or orthopaedic condition
Mr Keat Ooi
Orthopaedic & Spine Surgeon | MBBS, BMed Sci, FRACS, FAOrthA
When patients are referred to a specialist, they may sometimes feel quite unsettled about the actions that they need to take.
Patients have questions about treatment options, the cost of treatment and practical matters such as getting a timely consultation appointment.
Please call our friendly and helpful staff who will answer your questions about preparing for an appointment and other enquiries.
If you’d like to consult with Mr Keat, we will arrange a priority appointment for you at a practice location and time that most suits you.
Call us on 03 9088 5655.
Consulting Locations
Richmond
Epworth Centre
Level 7, Suite 7.5
32 Erin Street
Richmond 3121
Parking
– Epworth Centre Car Park
– Street Side (120 mins)
Nearest Station
West Richmond Station
(3 min walk)
Heidelberg
Level 510 Martin St
Heidelberg 3084
Parking
Street Side (1-2 hours)
Nearest Station
Heidelberg Station(8 min walk)
Knox
Knox Private Hospital
Consulting Rooms B
262, Mountain Highway
Wantirna 3152
Parking
Knox Hospital Parking
Adjacent street – 2 hour limit
BUS SERVICE
738, 901
Hospital Affiliations
Epworth Hospital
Warringal Private Hospital
Knox Private Hospital
Fees & Payments
When you contact us, our staff will provide you with detailed information about our consultation and fees.
You will be required to make a full payment on the day of your consultation either by credit card, Eftpos or cash. If you have a valid Medicare card and a referral, you will receive your entitled partial rebate. Pension card holders will receive a discounted rate on the standard consultation fee.
We accept patients with private insurance. Our staff will assist cardholders with information that they need to claim their benefit entitlements for hospital cover. Cardholders should note that all health funds in Australia do not contribute to consultation fees.
We accept patients with WorkCover and TAC patients. There is no charge for DVA patients.
What to bring
When you come in for your appointment please bring along relevant documents
– Medicare card
– Referral letter from your GP or specialist
– Imaging from your provider such as MRI, CT, xrays or nuclear medicine scans
– Private Insurance card if you have one
– Workcover or TAC claim approval or a claim reference number
Contact
Contact Info
- 03 9088 5655
- 03 9598 5288
Consulting Locations
- Level 7, Suite 7.5 32 Erin St, Richmond 3121
- Level 5, 10 Martin St, Heidelberg 3085
- Consult Rm B, 262 Mountain Hway, Wantirna 3152