patient information

Getting the right advice to help with your spine or orthopaedic condition

Mr Keat Ooi

Orthopaedic & Spine Surgeon | MBBS, BMed Sci, FRACS, FAOrthA

When patients are referred to a specialist, they may sometimes feel quite unsettled about the actions that they need to take.

Patients have questions about treatment options, the cost of treatment and practical matters such as getting a timely consultation appointment.

Please call our friendly and helpful staff who will answer your questions about preparing for an appointment and other enquiries.

If you’d like to consult with Mr Keat, we will arrange a priority appointment for you at a practice location and time that most suits you.

Call us on 03 9088 5655.

Consulting Locations


Epworth Centre

 Level 7, Suite 7.5
32 Erin Street
Richmond 3121




– Epworth Centre Car Park

– Street Side (120 mins)

Nearest Station

West Richmond Station
(3 min walk)


Level 5
10 Martin St
Heidelberg 3084


Street Side (1-2 hours)

Nearest Station

Heidelberg Station
(8 min walk)


Knox Private Hospital

Consulting Rooms B

262, Mountain Highway

Wantirna 3152


Knox Hospital Parking 
Adjacent street – 2 hour limit


738, 901

Hospital Affiliations

Epworth Hospital

Warringal Private Hospital

Knox Private Hospital


Fees & Payments

When you contact us, our staff will provide you with detailed information about our consultation and fees.

You will be required to make a full payment on the day of your consultation either by credit card, Eftpos or cash. If you have a valid Medicare card and a referral, you will receive your entitled partial rebate. Pension card holders will receive a discounted rate on the standard consultation fee.

We accept patients with private insurance. Our staff will assist cardholders with information that they need to claim their benefit entitlements for hospital cover. Cardholders should note that all health funds in Australia do not contribute to consultation fees.

We accept patients with WorkCover and TAC patients. There is no charge for DVA patients.

What to bring

When you come in for your appointment please bring along relevant documents

– Medicare card

– Referral letter from your GP or specialist

– Imaging from your provider such as MRI, CT, xrays or nuclear medicine scans

– Private Insurance card if you have one

– Workcover or TAC claim approval or a claim reference number


Contact Info

Consulting Locations